Refunds and Returns
Thank you for choosing Drift. At Drift, we take pride in our meticulous attention to detail and commitment to craftsmanship. We take pride in providing high-quality products and services to our valued customers. If, for any reason, you are not satisfied with your purchase, we offer a straightforward refund and return policy to ensure your peace of mind.
We gladly accept any returns within 14 days of the purchase date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Please include the original order confirmation or packing slip when returning an item.
How to Initiate a Return:
Contact Us: Before returning any items, please contact our return team at support@driftuk.co to initiate the return process.
Package the Item: Pack the item securely in its original packaging, including any accessories you have provided.
Refund Process:
Once your return is received and inspected, we will automatically credit your refund within 14 business days, back to the original method of payment.
Damaged or defective items:
If you receive a damaged or defective item, please contact us immediately at support@driftuk.co with details and photos of the issue. We will work to resolve the problem promptly, and get any replacements or parts to you free of charge.
Contact Information:
Phone: 0800 779 7072
Email: support@driftuk.co
Support Hours:
Monday to Friday: 10:00 AM to 4:00 PM
